FlyerTalk Forums - View Single Post - Bumped from flight, while on flight
View Single Post
Old Nov 21, 2013 | 5:12 pm
  #16  
jmastron
All eyes on you!
15 Years on Site
 
Join Date: Feb 2011
Posts: 1,381
Originally Posted by EsEmEl
Went to gate...

Asked what was up

They told me that they just booked me on the 2nd flight as "back up" but that I was showing as having my original seat on the early flight (!?!)

They asked if I'd like to keep my original itin and I said yes

Anyone here ever experienced this?

I had 2 hours connection time with a 30 min delay wondering if that played into it, or if they may have anticipated being oversold?

Very odd especially since I couldnt even see the original flight on my MP account page at the time
If the inbound you were on was international, I could easily see this. Last time I flew TLV-EWR-SFO-<zzz>, we were delayed about 30 minutes, and I got an email while in the air (received on the ground) subject "Flight update – Alternate connecting flight", with the content:

"Flight <xxx> from EWR gate C102 is scheduled to depart at 6:25 am and arrive into <yyy> at 9:29 am. If you do not make your connecting flight you are confirmed on flight UA<xxx> departing 7:05 am from gate C133, EWR to <zzz>. The flight is now estimated to arrive <zzz> at 12:49 pm. This flight is operated by United Airlines.

I easily made the original flight, only because I had just carryons and the immigration line was very fast, but was happy that they had protected me automatically to my final destination. I didn't look at the web or app, so I don't know whether it showed the old, new, or both flights. The agent said that by boarding the original flight the alternate would drop off automatically.
jmastron is offline