Originally Posted by
boberonicus
I have a friend whose father was similarly attacked. In his case, the files were not actually encrypted and my friend was able to get around the problem. As I recall, this involved booting the PC in Safe Mode and manually removing the offending virus after many tedious hours. If you don't have technical chops, I wouldn't attempt the removal on your own.
In the worst scenario, your files may actually be encrypted, which I hope is not the case. As I understand it, you actually will get access to your files if you pay the ransom, but not for long.
What interests me is that these attacks are on the rise and extortion like this would clearly seem to be a felony, but I guess most prosecuting attorneys are uninterested in complex property crimes.
I spent two hours on the phone with McAfee reaching the so-called Level 2 tech support. No joy. Apparently, I cannot enable Safe Mode With Networking so the guy is clueless. Level 3 not available overnight USA time.
It seems that the files are not encrypted, only that the computer is locked.
I'm going to look into
pseudoswede's suggestion.