FlyerTalk Forums - View Single Post - Chase Sapphire Preferred (CSP) : 60K , $4k spend, $95 fee. (2013-2023)
Old Nov 20, 2013, 11:46 am
  #78  
ponickka
 
Join Date: Nov 2013
Posts: 406
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Originally Posted by kishna
You should at least be able to get the additional 5k pts for adding authorized user.
See the response I received below via SM:



Thank you for your interest in the Chase Sapphire
Preferred bonus points offer.

We are unable to apply the 50,000 bonus points offer to
your account. This offer was for accounts with an annual
fee of $125. Upon review, I see that your account ending
in XXXX has an annual fee of $95.

Although we appreciate your loyalty, we ask that you trust
that this decision is the same for all members. We feel
that adhering to the same policy for all members is the
best way to remain fair and consistent.

You are a valuable Chase Sapphire customer for us and we
will be pleased to apply the 5,000 bonus points offer
after adding the first authorized user to your account.
Please respond with the name of the person you would like
to add on the account as Authorized user and we will be
happy to apply the 5000 points to the account.

Once we hear from you, we'll process the information and
you should receive a new card at your mailing address
within five business days.

As the Primary Cardmember, you will be responsible for
repaying all the balances on the account.

- Your Authorized User has the same charging privileges
you have, but does not have financial responsibility for
the account.
- For the Authorized User, this account will be reported
to the credit reporting agencies as an Authorized User's
account. This could affect the Authorized User's credit
score.
- All correspondence, including statements and
notifications, will be sent to the name and address listed
on the account for the Primary Cardmember.

If you have any questions, please call us at the number on
the back of your card. We're here to assist you anytime.

Thank you for being our customer. We appreciate your
business.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Rajrupa Menon
Customer Service Specialist

1-800-493-3319
They denied me of the 5k bonus for adding an authorized user to my account. I will need to follow up. Thanks for posting this vital information.

Last edited by ponickka; Nov 20, 2013 at 11:47 am Reason: wrong wording
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