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Old Nov 19, 2013 | 10:12 am
  #36  
ChicagoPlanesTrains
 
Join Date: May 2006
Location: Chicago
Programs: DL DM - AA 1.6MM UA 1.2MM - Recovering UA UGS and AA CK - Hilton LTD, Marriott LTP, SPG LTP
Posts: 289
Originally Posted by labjr1
Two times in the past 6 days Delta has given me no MQM bonus for first class flights (P/P & A/A). I've always received the MQM bonus previously. What's up with the change?
I'll save you some time. I had a similar issue with two A fares flown almost two weeks ago. After talking to the PM desk, Corporate Care in ATL (totally useless BTW) and @DeltaAssist on twitter, @DeltaAssist finally admitted it's an IT issue and they hope to have it fixed this week. If not, they will need to manually update each flight.

Here's the thread I started on the issue if you want to follow:

http://www.flyertalk.com/forum/delta...-question.html
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