Originally Posted by
Argonaut1000
I thought eUpgrades had a maximum 10 hour connection for NA connections. Did you have any issues with this?
As per their website - definition of eUpgrade connections. Really don't understand the difference between their two examples:
Flight connections
When requesting an upgrade for an entire one-way itinerary, connections will be calculated as follows:
A connection between two flights wholly within Canada and the United States may last up to 10 hours, even when traveling on an international itinerary.
A connection between a flight within Canada & the United States and a flight beyond Canada & the United States may last up to 24 hours.
The difference between the 2 examples is quite simple. For NA itineraries you are typically allowed a 4 hour connection. For international connections, you are typically allowed 24 hours. If someone is travelling YEG-YVR-YYC-YYZ-LHR then the connections at YVR and YYC are "wholly within Canada and the United States" and the connection at YYZ is "beyond Canada & the United States."
The exception to the 4 hour rule within NA is for an overnight connection. AC's eUpgrade software likely isn't sophisticated enough to determine what is a valid overnight connection, so they've configured the system to allow for connections of up to 10 hours within NA.