FlyerTalk Forums - View Single Post - Appropriate Comp For Missed Wake Up Call?

Nov 17, 2013 | 5:58 pm

#9

BKKLEE

Suspended

Join Date: Jul 2005

Location: Thailand

Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First

Posts: 5,023

I can see the hotel receptionist taking notes -
1. no automatic wake up call, but must be human calling
2. if guest does not answer wake up call by human, then MUST send someone to guests door to knock until guest answers the door.......

Quote:

Originally Posted by wethereyet

When I have had really early wake up calls (ie, 2AM) I have asked the hotel to have a live person call and told them if no answer to have someone come to the door.