Originally Posted by sinizter

I just saw someone give the SA a proper tongue lashing because they had to queue up for the self service, to find their one gift card (along with other shopping) does not work on those, and then had to re-queue for a manned till.

So, as of Thursday, they definitely did not work on a self service till.

Did they complete their transaction and walk out - or just pick it up and head to the customer service desk ?