I Redeemed a bunch for a $50 Starbucks card on 9/30 - the confirmation said could be 30 days. 11/1 I emailed customer service, got the auto response saying give us 5 days to respond... waited until 11/10, sent another email, no response...

Any others experience no rewards sent (this seems like an actual card, no e-delivery of a gift card) and/or customer service response times like this? I've been emailing their general CS email, any other contacts there? Need my coffee fix!