Originally Posted by
Xyzzy
I would suggest that there are "extraordinary circumstances" here -- as per the COC above. The passenger was repeatedly told not to file. As there is no pr
f of that, UA will likely deny any appeal, but it is certainly worth it to try.
Meh. Not sure why the lack of "proof" matters.
OP will file a DOT complaint. UA will pay him off. Because their employees screwed up. It seems that that's how it works. As it should.