FlyerTalk Forums - View Single Post - UA Bag Loss (asked to wait, and then) Claim Denial
Old Nov 15, 2013, 11:11 pm
  #9  
Kacee
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Originally Posted by WineCountryUA
Sounds like you got bad advice

Did at any time reference the website and see where it states
Within 45 days of what? Nonarrival of the bag at baggage claim? Or UA's determination that the bag is "lost"? Since the website does not specify, it should be the latter, more generous measure.

This is one of those unfortunate stories where OP was burned by trusting UA and hoping for the best. If I don't have my bag within two or three days, I would assume - no matter what the UA reps are telling me - that they have no idea where my bag is and it will likely never reappear. Sometimes it pays to be a cynic and a skeptic.
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