Originally Posted by
Gold Passport Concierge
Dear FlyerTalk Members:
We'd like to apologize for an erroneous email sent yesterday to some Diamond members regarding the Hyatt Credit Card. This email had a statement that the Hyatt Credit Card includes Hyatt Gold Passport Diamond status, which was incorrect. The Hyatt Credit Card includes Platinum status.
All of us here at Hyatt Gold Passport are disappointed that we sent a communication that was not correct, and we are taking the necessary steps to make sure that this does not happen again.
We hold our elite membership in high esteem, and we know our Diamond members are proud of their tier achievement. Please accept our sincere apologies, and if you have any questions, you may call our Diamond Customer Service line at 1-800-544-9288 or email
[email protected].
Sincerely,
Hyatt Gold Passport Concierge Team
FYI.. When Fairmont President's Club ran into the same problem, Fairmont San Francisco marketing through Living Social a Penthouse Suite accompanied by 'permanent' FPC Platinum status, it was honored to the 115 some odd people who purchased this package. Those lucky enough to purchase the package received 'permanent' or 'lifetime' Platinum status.
Problem here though, is that the accompanying T&Cs state quite clearly 'Platinum' status, and that the T&Cs allows Hyatt the right to change the Terms and Conditions of whats offered here anytime.
I think legally, the party is over unfortunately.