Originally Posted by
jrkmsp
I had a ticket disaster coming out of BOS last week. Mega flight delay, rebooking snafu, re-rebooking into Y on a U fare. I got the UG thanks to the Y fare (which a GM never gets out of BOS), but when the miles posted the next day, it was based on my U purchase. Don't get your hopes up.
Yup. DL IT is very good at fixing those glitches that work in the customer's favor.