FlyerTalk Forums - View Single Post - Permanent Diamond Status for Credit Card Holders [Targeted - In Error]
Thread: Permanent Diamond Status for Credit Card Holders [Targeted - In Error]
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Old Nov 15, 2013 | 3:00 pm
  #114  
hailstorm
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Originally Posted by Gold Passport Concierge
We hold our elite membership in high esteem, and we know our Diamond members are proud of their tier achievement. Please accept our sincere apologies, and if you have any questions, you may call our Diamond Customer Service line at 1-800-544-9288 or email [email protected].

Sincerely,

Hyatt Gold Passport Concierge Team
Has anybody called or written for more information on this?

Surely it's not acceptable to hurt someone's credit record based on misinformation and do nothing but apologize for it?
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