FlyerTalk Forums - View Single Post - Permanent Diamond Status for Credit Card Holders [Targeted - In Error]
Old Nov 15, 2013 | 8:28 am
  #81  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Dear FlyerTalk Members:

We'd like to apologize for an erroneous email sent yesterday to some Diamond members regarding the Hyatt Credit Card. This email had a statement that the Hyatt Credit Card includes Hyatt Gold Passport Diamond status, which was incorrect. The Hyatt Credit Card includes Platinum status.

All of us here at Hyatt Gold Passport are disappointed that we sent a communication that was not correct, and we are taking the necessary steps to make sure that this does not happen again.

We hold our elite membership in high esteem, and we know our Diamond members are proud of their tier achievement. Please accept our sincere apologies, and if you have any questions, you may call our Diamond Customer Service line at 1-800-544-9288 or email [email protected].

Sincerely,

Hyatt Gold Passport Concierge Team
Gold Passport Concierge is offline