Originally Posted by
A5Globetrotter
I know there are several posts talking about this and yes I have read them. However, sometimes tough to consolidate and get a definitive answer from those with experience.
For those that have dealt with the Tumi warranty given the non-lifetime policy, what have been your experiences? I know several individuals have spoken about B&R for rolling carryons, but not quite as keen on the style.
For context, I'm looking to purchase the Alpha International 20" and fly DL and AA (+ other carriers for int'l).
I had a bad Tumi warranty experience (wouldn't cover some damage on a bag that was clearly purchased when they had a lifetime warranty) but I've since purchased many Tumi items because I like the materials, look and functionality.
For check in, though, the no matter what type warranties on B&R, some Eagle Creek, etc. are valuable (and the style less important) so I don't think I would ever buy a Tumi check in item. I treat my carry on stuff well -- I don't think it is likely I will need repair, but I have no control over how items that are checked in get treated.