Originally Posted by
Happy
Your post is very confusing. CSR has to call manager - CSR or which company? CVS clerks are Cashiers, they are not CSRs.
US Airways card is issued by Barclays, not US Bank.
Retailers do not have a clue of how much your CL is. The register prompts the Cashier to call for authorization which in 99% of the case it is because your bank does not let the transaction going thru before verifying you being the owner of the card and the one buying the stuff.
US Bank must have updated its fraud alert software which seems to kick in overdrive and causes a lot of such incidents for a lot of people even on very "seasoned" cards with XX,XXX CLs.
Oops, Cashier had to talk to the manager who in turn had to call CVS headquarter. Headquarter then called U.S. Bank for authorization.
I made 2 transactions, both at $503.95. One with the Club Carlson Biz card which needed additional authorization whereas with my U.S. airways, I didn't have the same problem.