Originally Posted by
craigthemif
Spanish computer systems are often crap.
A bank once had my second surname as "no tiene", which is Spanish for "doesn't have", because their computer system wouldn't accept that some people don't have 2 surnames...
The system is possibly rejecting numbers that don't follow the Spanish D.N.I. format. If you can't leave it blank, you might have more luck entering 8 random numbers and a letter. i.e. 12345678A
I checked their facebook page and other people are having the same problem. On facebook, they told me it's a computer glitch and they should have it fixed in a few days. I wish there was a workaround for this. I've tried all number, letters, alphanumeric, nothing seems to work.