FlyerTalk Forums - View Single Post - Big difference between ExpertFlyer and EK call centre
Old Nov 13, 2013 | 6:49 am
  #5  
Turicus
 
Join Date: Nov 2011
Location: LPB
Programs: Skywards Gold, Miles & More, SPG, Marriott
Posts: 410
Originally Posted by Dave Noble
The number of seats available looking at the seat map is irrelevent

What matters is whether there is any availability in the 1st class upgrade class (Z)

In EF, you need to go to "Awards & Upgrades" and check whether there is any availability in "First - Flex & Saver Award/Upgrade (Z)"
I'm not looking at the seat map. ExpertFlyer says 4 are available in F total, EK call centre says all 8 are sold. What's the deal?
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