FlyerTalk Forums - View Single Post - My luggage has been badly broken in the hold on a BA flight, what to do?
Old Nov 13, 2013 | 1:57 am
  #8  
shorthauldad
All eyes on you!
10 Years on Site
 
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,756
I once tried to report minor damage to my wife's suitcase after landing at MUC and the LH staff there told me that a suitcase was a 'Gebrauchsgegenstand' (rough translation "commodity item" / "item of daily use" according to Leo) therefore I should expect it to get scratched and dented.

Nice.
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