FlyerTalk Forums - View Single Post - My luggage has been badly broken in the hold on a BA flight, what to do?
Old Nov 13, 2013 | 1:44 am
  #6  
darthlemsip
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Join Date: Nov 2011
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You don't have to report it in the airport. I filled in the online form when mine was broken at Faro last month, didn't want to wait around at the airport - BA referred it to Antler who agreed my bag was broken and sent me a new one
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