To be fair to the OP, cockroaches are not just any insects. They feed on rotting food, carry disease and bring a connotation of dirtiness with them, not to imagine their general ugliness. Let's face it, most people would react far differently to cockroaches than to ants. That said, 30,000 points and a new room would saitisfy me that the situation was sufficiently handled.

I would never stay there again though.