Originally Posted by
N1003U
This is also my experience. Fortunately, with unpleasant cabin staff (on any airline), one can generally choose to simply ignore them. Management attitudes and decisions, however, tend to a larger degree to permeate the organization, and are IME harder to ignore...
The problem in BA is that the staff ignore the customer, that is difficult to solve by customers ignoring the staff...
Just came off two long haul BA flights in C (old F so didn't upgrade out of my UD seats) where I had to clear my own table, remind the attendants that I had already ordered breakfast and what I had ordered, got a strange look when i wanted the washbag before settling in my seat, etc. But 64A and 64K ensured 8 hours of full flat sleep at least. T5 remains a nightmare though.