Originally Posted by
ExpertFlyer Voice
Unfortunately the Star Alliance Award search, along with award searching for some Star Alliance airlines, is unavailable. We are working to try to restore the information however it will be unavailable until further notice. You may instead search for award availability on individual supported airlines by selecting them in the Award & Upgrade search. Thank you for your understanding.
It would be helpful to explain "why" it's no longer available -- contracts being re-negotiated with GDS services or ? Having been a regular subscriber for many years -- this lack of meaningful info or updates is annoying.
Almost -- but not quite ready to cancel my subscription too -- am off to KVS now for award searching. Lets up the customer service a bit here folks.