Originally Posted by
Adam1222
This isn't a thread to post successes, but rather whines/complaints about people who don't like the rules. So any generalizations about "most members" is unwarranted.
This is a thread about CC BRG, including success, failure and complaint. If there is many more complaints than success, you can draw your own conclusions...
Originally Posted by
Adam1222
And yes, other chains will deny a BRG claim if there is a one day difference in cancellation date or if the room is described differently, even though you insist you are right.
Agree on that point. CC is not the only BRG which sucks
Originally Posted by
Adam1222
Most travelers judge hotels based on their actual services, not the travelers ability to scam them.
How can you say you scam the hotel when you find a
published rate for the same room, same dates, same kind of payment ?
A BRG policy is supposed to be a win-win. No OTA fees for the hotel, and a reduced rate and points / status for the customer. Nobody is scamming anyone. Otherwise I would have scammed SPG and Marriott hundred of times...
Also, agree that BRG policy is not the only reason I don't stay with CC anymore. The lack of gold recognition, the fact they went from best to worst concerning promo and the fact some of their best hotels are leaving them also have to do with it.