Originally Posted by Yul_voyager

So if you find a better rate with a better cancellation policy (or a 1h in cancellation time difference) it is not a truly better rate ?
If you find a better rate with a little difference in the room description, but you know the room MUST be the same because there is just one kind of room in the hotel it is not a truly better rate ?
If you find a rate which is half the CC price but in an other currency it is not a truly better rate ?

Each time SPG or Marriott denied me a BRG it was because the rate was not here anymore when they checked. CC denied 98% of my claim, always for silly reasons.

But yes sometimes it works. Like sometimes poeple win the 6-49...