Originally Posted by
JenniferNAz
I have a recent stay (October 19-22) that has 4 nights of room charges and accompanying taxes on it with 3 nights being one rate and the 4th being a lower rate. Due to the fact that my stay didn't start until the morning of October 19 vs the night of October 18, I have been told it is only 3 nights and I won't get quadruple points per the current promotion.
I am being told by Hilton that it is not considered a "night" because the folio doesn't say I stayed for 4 nights, even though there are 4 lines of room charges.
Does this sound correct? I could have made other plans and not stayed here, but I specifically wanted to get the quadruple points.
What is the definition of a night?
Thanks for any thoughts.
I've made a reservation for the night before when I knew I wouldn't arrive until after 2AM. It was counted as a night. That was the only way I would have been allowed to have a room at that time. Obviously, the hotel would not let me check in early when it was that early.
What time did you check in? Some hotels will not let you check in early and will explicitly say you must reserve & pay for the night before.
I alway though if you paid for a room the night before and checked in before
check out time, it counted as a night.