FlyerTalk Forums - View Single Post - Post Your Questions for the LH CEO During 2013 Dialog Event
Old Nov 5, 2013, 1:06 am
  #77  
peter42
 
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,451
Rambuster's summary hits the nail on the head.

The main statement really was, that unless you fly in F, J or Y you are not a money earning and interesting customer.

A few more notes:
- They are fully aware. that full flex C is not full flex anymore, since revenue mangement zeroes out C/D/Z 2-3 days before departure.
- Status will lose importance against the value of your current ticket.
- They assume, that business travel reached its peak, and try to attract more lesiure travel.
- Cash and Miles is planned

- Y+ will have 10% less seats compared to regular Y.

It really enjoyed the very open atmosphere of the discussion.

Last edited by peter42; Nov 5, 2013 at 1:18 am
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