FlyerTalk Forums - View Single Post - Lost upgrade / upgraded seat shenanigans? [master thread]
Old Nov 4, 2013, 11:53 am
  #69  
brp
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Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,537
Originally Posted by sukn
Calling the EXP desk at T-100 isn't going to do you any good since agents can no longer see X/R nor can they "resubmit" your upgrade request like they used to do in the past.
Interestingly, I had an EXP agent do just this recently. With a pending X upgrade and a bunch of open seats, she called to try and "push it through." It was unsuccessful (and cleared a bit later), but she was able to try.

Cheers.
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