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Thread: Emailed Compliant to AA from AA.Com .. Told to Call
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Old Nov 4, 2013, 11:28 am
  #8  
flyingmusicianlax
 
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Not backwards at all. The way the message is phrased, it sounds like you'll get instant resolution if you call. If you wait for them to e-mail you back, it will take longer. Makes sense and strikes me as being proactive.
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