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Thread: Emailed Compliant to AA from AA.Com .. Told to Call
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Old Nov 4, 2013, 9:03 am
  #3  
Passmethesickbag
 
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Fair enough, but you have to include your phone number on the complaints form, why not just call you back there and then rather than have the customer call back and speak to somebody who has to read the notes and may or may not understand them.
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