FlyerTalk Forums - View Single Post - Post Your Questions for the LH CEO During 2013 Dialog Event
Old Nov 4, 2013, 2:16 am
  #67  
Concerto
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Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,641
Absolutely agree. I long ago became fed-up with the Lufthansa booking engine, and for anything but the simplest of itineraries (such as DUS-GVA return) I book through one of the online travel agents or a real one. I find orbitz has been quite helpful as of late.

Having said that, I don't really fly with Lufthansa any more, not on paid tickets (sometimes I use the miles, if the taxes don't exceed the cost of a paid ticket, another stupidity that I am surprised no-one has corrected yet). As for the booking engine, you'd think in this computer age and the time that has elapsed, that they would have tried to improve it..just a bit.

Really, it's just one of the myriad small and not-so-small things that have put me off the company over time.
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