Originally Posted by FlyingDoctorwu

So, I had something crummy just happen...
I have two PNRs, same itinerary..
EWR-IAH-PEK
PEK-TPE
TPE-ICN-LAX-JFK
F class, with some sectors of course in C... booked on May 16, 2013....
I check my itineraries about once a month, just to make sure everything is okay...

Earlier this month I get notice of a schedule change... leaving me with a short layover in IAH. I know I want to make some other changes to the itinerary so I research a bit and call them up... we get to chatting when the agent informs me that one of the segments on one of the itineraries is coming back as "unconfirmed"( ICN-LAX) so they have me in Coach...

My itinerary still lists O class, and if I look up my ticket on Saudia's website, it also lists O class... I have sent an email to asiana lax office to get some information....

I'm a little (okay a lot PO'ed) that I didn't receive any notification about this...

Any thoughts about how to proceed? I told the agent I would have to think about things a bit....

FDW