FlyerTalk Forums - View Single Post - DoubleTree by Hilton Hotel Edinburgh City Centre {GBR}
Old Nov 2, 2013, 6:46 am
  #1  
Musta Pekka
 
Join Date: Mar 2010
Location: Finland
Programs: EBD, HH Diamond, BW Rewards Diamond, Nordic Choice Club Platinum, Sixt Diamond, Avis President
Posts: 48
Arrow DoubleTree by Hilton Hotel Edinburgh City Centre {GBR}

Booked a room in early fall at upcoming DT Edinburgh, UK for the period 24-25 March 2014. Hotel was supposed to open March 1st 2014.

By pure coicidence I have learned that this hotel now is opening April 1st 2014, i.e. my booking is not valid and I cannot stay at this hotel.

Hilton has not notified me about this.

Shouldn't I at least have gotten an email from Hilton with apologies and with an offer to rebook me to another Hilton ? BookingI made was advance purchase and at a good rate I have to say (however, my CC has still not been charged). Rate is non refundable an cannot be cancelled.

Anybody with experiences from a similiar situation ? Advices ?
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