Hi everyone,

Many of you have noticed this already, but effective Nov. 1, we are increasing the minimum flight length where we offer full meal service in North and Latin America leisure markets. Going forward, all flights 900 miles and above will have full meals at mealtimes, while flights between 220 and 899 miles will have warm scones at breakfast or a premium snack basket offered in the afternoon or evening. We do plan to have several 700-899 mile “carve-out” markets that retain full meal service at mealtimes. This is something we are indeed doing to offset rising costs and align ourselves with the marketplace.

These updates have started to flow throughout the system, but for the moment, they may display differently, depending on whether you are booking a new ticket or looking at your flight in My Reservations. We'll also take a look at areas where there appears to be a discrepancy in the meals displayed vs. offered.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines