higgies

Hi there. So I took a trip to OTP and CGN. I booked on LH, as it was difficult to to decent booking on anyone else. I flew PHL-FRA-OTP, then OTP-MUC-CGN, then CGN-FRA-BOS. I then flew home on a separate PNR BOS-PHL. I was traveling with someone from BOs, and for some reason returning to PHL on the original itinerary was much much more expensive.

So in any case, I received my miles for every leg, except I noticed my outbound PHL-FRA-OTP was not credited. I submitted a missing miles request, and a couple of weeks later I sent an email to follow-up. I now see this in my account.

PHL FRA 0427 T <NAME>
034-BOOKING CLASS NOT ELIGIBLE FOR ACCRUAL

FRA OTP 1420 T <NAME>
034-BOOKING CLASS NOT ELIGIBLE FOR ACCRUAL

What's the deal?? Any ideas?