Originally Posted by dkc715

This change suggests expert mode will lose R/RN visibility in coming days. I am certain United doesn't like people intentionally booking coach knowing they can immediately upgrade on ticketing. I'm sure management thinks they are leaving revenue on the table since some customers will now book premium cabins who would otherwise pay coach/upgrade. Unfortunately, after 2 1/2 years, upgrade processing still doesn't work properly. So, now, they just hide the fact that upgrades are not happening according to their published order.

Kiss R and RN goodbye on Expert Mode. I bet phone agents won't be able to see it either.