FlyerTalk Forums - View Single Post - Question for FT's TAs!

Oct 29, 2013 | 8:36 pm

#23

AA_EXP09

FlyerTalk Evangelist

Join Date: Oct 2011

Location: Anywhere I need to be.

Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond

Posts: 16,046

Quote:

Originally Posted by Annalisa12

I book with a Travel Agent in case something goes wrong and then the fault lies with the Agent to fix it or reimburse me. I've told the agent that and she agrees it's a good idea. Last time I saw her a few months ago she said they'd gotten an article discussing the millions of dollars spent on non refundable tickets etc that were booked wrongly and the non travel agent person booking it lost their money.

Just wondering what might happen if there is an accidental error in booking? Could you be left with a big charge?

Depends.
Sometimes it could be the airlines fault, sometimes that of the agent.
If the former, the airline manages the booking and modifies it as they see fit to remedy the error.
If the latter, the agent could be reprimanded through ADM or revocation of plating privileges.

Reply