Originally Posted by
LufthansaFlyer
This will be a unique, trained team and not a number that is routed into a normal call center.
Just what a HON would need.
Not sure about this F focus from LH.
With their many changes the opinion is that the HON ' s remaining are high
rev customers , still they are spending more $ on servicing stray F pax then high
rev HON's , logic behind this beats me .