Originally Posted by
RTW1
I'm sorry too.... seems you're short on facts but long on speculation.
I'm genuinely looking how it is that I'm not able to find the hotels cancellation policies. So facts would be helpful...... assumptions, not so much.
When you make a booking you first see the rate rules, then on the booking form the same information gets repeated again under the T&C's. Same info again in the e-mail. Nothing additional is provided, no other links like you seem to imply. But all those are (mostly a single sentence) is the basics about the cancellation policy, not the policy itself. Nothing about additional fees or what the rate will be for nights charged.
So if you get more info, please share...
I'm not sure why you're being rude.
In any event, I did a couple of dummy bookings on hyatt.com. It clearly states the hotel's cancellation deadline under "rate rules." They're going to charge for one night's room if it's not cancelled prior to that deadline. In OP's case, I would absolutely take the position that they needed to make additional disclosure if they intended to charge a "no show" fee greater than the first night's room charge.