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Thread: CR-100 downgrade from paid EC CR-900
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Old Oct 28, 2013 | 4:27 pm
  #10  
FlyAO2
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Originally Posted by RBrownTN
I called - they said refund is not a problem, but system did not automatically do it. It was only when I caught it.

Now my problem is a 34min connection in MSP from a DL mainline Not sure I'm going to make that but its still sellable on dl.com
if you had a much longer connection that got cut down, call them and tell them you're not comfortable with that...you walk slow, you cannot afford a miss connect, etc...

I've found when changes happen as long as you have a legitimate beef and a FAIR alternative request, DL is generally pretty accomodating
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