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Thread: Why is HI excluded from complimentary upgrades?
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Old Oct 26, 2013 | 8:41 pm
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FlyerBeek
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Originally Posted by readywhenyouare
I believe a friend of mine who flys UA told me that UA allows complimentary upgrades from Hawaii to the west coast and DEN. You would think DL would match this on their flights to the west coast and SLC.
Correct - UA offers complimentary elite upgrades on all ex-ORD/DEN/SFO/LAX Hawaii flights. AA offers 500mi sticker upgrades (complimentary for EXPs) on all Hawaii routes - including the ex-ORD/DFW routes operated with lie-flat business seats and an near international level of premium service. Delta is very much behind in this regard - although I've found their discount-F Hawaii tickets to be the most reasonable of the major carriers.

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