FlyerTalk Forums - View Single Post - Why is HI excluded from complimentary upgrades?
Old Oct 26, 2013 | 5:27 pm
  #4  
GUWonder
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They want to squeeze more money out of customers and can get more revenue on the HI services by restricting the applicability of the "unlimited" complimentary medallion upgrades so that they don't apply to the HI routes.
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