FlyerTalk Forums - View Single Post - UA Call Center Experiences - 2013 Edition
Old Oct 26, 2013 | 5:03 pm
  #29  
goalie
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Originally Posted by hobo13
Originally Posted by goalie
Bolding mine: Agreed on all points except that there is a Denver call center (or at least the agent who helped me with a ton of schedule changes last weekend said she was in Denver)
Really? That would certainly be news to me.

Are you sure it wasn't a work-from-home PMCO agent?
She did answer "1k Desk" vs "Premier Desk" so my gut (tho can't be 100% certain) is that she is a PMUA agent-now as to working from home or not, you bring up a good point.
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