Originally Posted by
hobo13
Originally Posted by
goalie
Bolding mine: Agreed on all points except that there is a Denver call center (or at least the agent who helped me with a ton of schedule changes last weekend said she was in Denver)
Really? That would certainly be news to me.
Are you sure it wasn't a work-from-home PMCO agent?
She did answer "1k Desk" vs "Premier Desk"

so my gut (tho can't be 100% certain) is that she is a PMUA agent-now as to working from home or not, you bring up a good point.