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Old Oct 26, 2013 | 3:32 pm
  #26  
Kacee
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Originally Posted by why fly
hang up and call again.... Houston will never do anything for a customer..
This has not been my experience. Last three Houston agents I've had have been excellent.

The only consistently bad service I've gotten has been from the overseas call centers. Thank goodness they've stopped routing the 1K calls there.
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