FlyerTalk Forums - View Single Post - Customer service shock..The 'Gold' standard.
Old Oct 26, 2013 | 2:55 pm
  #9  
yagamimo
 
Join Date: Sep 2012
Programs: EK, BA, TG
Posts: 25
Originally Posted by jackiedada
On my recent EK202, it was just a "If there is something that I or a member of my crew can do, please don't hesitate to contact me.", which imo, is completely pointless and detracts from the whole experience.
I still think it's better than nothing - when I'm in Y I usually ask for a bottle of water and ear plugs.

And it's good to hear from the OP that my experience of them running out of drink/meal choice by the time they get to me and refusing to give me a fast track card is not what always happens to us lowly Golds
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