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Thread: Bye Bye EK
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Old Oct 26, 2013 | 2:17 pm
  #56  
jackiedada
All eyes on you!
15 Years on Site
 
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 3,000
A gentle reminder, nee reinforcement, for me as to why I keep on flying EK and something to ponder upon for those who are in the "Bye Bye EK' camp.

Was on EK202 which was routed via KWI due to a technical snag and most pax missed their connections.
http://www.flyertalk.com/forum/emira...erted-kwi.html

Was taken to the "Connections" counter where they had already booked most of us to later flights. Most people were handed out a hotel voucher and an onward boarding pass for their connection - those to BOM were booked on EK506 dep 9:25am, and to LHE on EK622 21:50.

When my turn came, the agent couldn't find my name in the list of BPs with her. She sent me to her supervisor who checked her system and then informed that they had booked me on EK504 dep 3:55 am, the earliest departure after my missed connection, EK500. And since the flight was already overbooked, they had upgraded me!

Not sure if any other airline could have handled it any better, including getting us back to DXB so quickly and putting me on the next flight out. I am pretty much sure that I am not going anywhere else at least in the near future.
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