FlyerTalk Forums - View Single Post - UA Call Center Experiences - 2013 Edition
Old Oct 25, 2013 | 8:41 pm
  #16  
ryman554
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Join Date: Dec 2006
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Originally Posted by travelinmanS
What's wrong with trying to get one over on UA? They treat their customers so poorly I'd gladly try to get everything I can out of them. They screw us, we can screw them. $200 to change a flight is nothing but a ridiculous money grab.
Not if you consider it a penalty for buying a discounted non-refundable and non-changeable fare.

Decouple the physical cost of the action from the monetary requirements. They have -zero- to do with one another.
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