FlyerTalk Forums - View Single Post - Refunds for E+ / Preferred fees (upgrades, seat changes, cancellations, ...){Archive}
Old Oct 25, 2013 | 4:09 pm
  #133  
Baze
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Originally Posted by donutman27
I'm waitlisted for a mileage upgrade, but also don't want to get stuck in E-. I'm considering paying for E+.

It's not clear to me what happens if i pay for E+, then use a mileage award to upgrade. Does this count as a "purchase of an upgrade" and qualify me for a refund if upgraded?
I Think this from the UA website answers your question

What is the refund policy for Economy PlusŪ?
For tickets purchased on or after March 14, 2013, refunds for Economy Plus purchases are processed automatically after scheduled departure in the event of flight cancellation or change to a different flight, when travel is completed in a standard United Economy seat, or when travel is completed in a seat of equal or greater value through the purchase of an upgrade. If a Complimentary Premier Upgrade is issued, then the Economy Plus purchase is not eligible for a refund. For tickets purchased prior to March 14, 2013, refunds for Economy Plus purchases will be processed automatically in the event that a customer is not accommodated in an Economy Plus seat. If a Complimentary Premier Upgrade is issued, then the Economy Plus refund will not be processed automatically.


So if you purchase an upgrade you should get a refund. If it is a complimentary upgrade, no refund. As you are using miles I would assume that is purchased. But hey, you know what happens when you assume
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