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Old Oct 25, 2013, 10:41 am
  #12  
echino
 
Join Date: Feb 2010
Location: YVR
Posts: 1,465
I had an experience with 261 compensation from airberlin described here:

http://www.flyertalk.com/forum/airbe...pensation.html

In summary:

I received about 65% of the €600 amount one year after the flight, via court in Germany.

After the flight, airberlin did not respond to my emails and to my mailed letter.

I sent a complaint to LBA and after about three months received a response from LBA telling me that they will not take any action and that the case is closed. No reason given. Absolutely useless.

I went to euclaim, and they sent the letter to airberlin on my behalf - no response. Euclaim passed the case to their lawyers in Berlin and the lawyers sent a letter to airberlin. Airberlin paid 50% of the compensation as a "goodwill" and not admitting anything. The lawyers filed a lawsuit and the court in Berlin ruled against airberlin to pay the remaining 50% of the compensation plus interest and court costs.

Euclaim deducted their cut and after wire transfer fees and currency exchange losses, I finally received about 65% of the amount due.
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