Originally Posted by
kenn0223
IME, the website doesn't always give you all the options when attempting to make a change (often it is very limited) and sometimes prices higher than a live agent. So,you can try the website but don't be discouraged if the flight you want isn't listed, it may be available if you call.
I would agree. Try ITA first and price out the ticket that you want.
If you find an itinerary on UA that you like and know the price...you can talk with the agent and tell her that is what you want to change. But you will still be hit with the change fee.